Shipping and Returns Policy

Ready to Ship items

Once an order is placed, your item will be shipped within 5-7 business days from purchase unless the item is a pre-order as stated in the item. It will then be shipped on the date the item states in the description. 

Custom Orders

Depending on the details of the order, will be shipped by the agreed upon date as discussed during the consultation and final review of contract purchase. If a custom order is delayed beyond this discussed date, you will be contacted directly.

Refunds 

Refunds or partial refunds will only be provided if the item arrives damaged or if the wrong item was delivered. If an incorrect item was delivered, we will send a return box and label, and will deliver the correct item upon return delivery. Custom orders may not be refunded.

Cancellations

Cancellations must be made within 48 hours of purchase. Any cancellations made after 48 hours of purchase may not qualify for a refund.

Please contact us at info@bselph.com with any questions.